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Privacy Policy

1. Introduction

This Privacy Policy explains how Invent Group collects, uses, stores and protects personal data.

Invent Group is committed to protecting privacy and handling personal information in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable Privacy and Electronic Communications Regulations (PECR).

At the time of publication, Invent Group operates as a trading identity pending formal company renaming. References to “Invent Group”, “we”, “us” and “our” refer to the operating business entity responsible for this website and associated communications.

This Privacy Policy applies only to the Invent Group corporate website and business operations. Separate products, platforms and services operated by Invent Group or affiliated entities may maintain their own privacy policies and legal documentation.

These include, without limitation:

  • Bid King
  • Vericase
  • Schools-safe
  • Future software platforms, SaaS systems or applications

Where separate policies apply, those policies will govern the relevant service.

2. Contact Details

Registered Office

South Church Enterprise Park
1 Hutton Close
Bishop Auckland
DL14 6XG
United Kingdom

Contact Email

enquiries@inventgroup.co.uk

Privacy Contact

Privacy matters are managed internally by Sam Whisker and Malcolm Brechin.

3. Scope of this Policy

This Privacy Policy applies to:

  • visitors to the Invent Group website;
  • business contacts and prospective clients;
  • individuals who contact us by email;
  • individuals subscribing to updates or communications;
  • commercial enquiries and partnership discussions.

This policy does not govern the processing activities of independent third-party services, clients, or separate Invent Group products operating under their own legal documentation.

4. Personal Data We Collect

We may collect and process the following categories of personal information:

Contact Information

  • name;
  • business name;
  • email address;
  • telephone number;
  • professional or business details.

Communication Information

  • enquiry content;
  • email correspondence;
  • partnership discussions;
  • project-related communications.

Technical Information

  • IP address;
  • browser type;
  • device information;
  • website usage data;
  • analytics information.

Marketing Information

  • communication preferences;
  • subscription status;
  • newsletter engagement.

Invent Group does not intentionally collect special category personal data through its website.

5. How We Collect Information

Personal data may be collected:

  • when you contact us by email;
  • when you communicate with us regarding partnerships or services;
  • when you subscribe to updates or newsletters;
  • when you interact with our website;
  • through lawful business development and commercial outreach activities.

At present, the Invent Group website does not operate public submission forms.

6. Lawful Bases for Processing

We process personal data under one or more lawful bases under UK GDPR.

Legitimate Interests

We may process personal data where necessary for legitimate business interests, including:

  • responding to enquiries;
  • managing business relationships;
  • conducting B2B business development;
  • commercial outreach to relevant businesses;
  • improving our services and operations;
  • maintaining website security and performance.

Where legitimate interests are relied upon, we consider and balance any potential impact on individuals.

Consent

We may rely on consent for:

  • newsletter subscriptions;
  • marketing updates;
  • optional communications.

Individuals may withdraw consent at any time.

Legal Obligations

We may process data where necessary to comply with legal or regulatory obligations.

7. Analytics and Tracking

Invent Group uses Plausible Analytics in a cookieless configuration.

Plausible Analytics is used to help us understand website traffic and usage patterns without the use of tracking cookies or invasive behavioural profiling.

Invent Group does not currently use non-essential tracking cookies.

As no non-essential cookies are deployed through our analytics configuration, a cookie consent banner is not currently used.

8. Marketing Communications

Invent Group may send:

  • newsletters;
  • product and research updates;
  • release announcements;
  • commercial communications;
  • business development communications.

Marketing communications may be distributed using providers including:

  • Mailchimp;
  • Lemlist.

Recipients may unsubscribe or opt out of marketing communications at any time by:

  • contacting us directly by email; or
  • using unsubscribe mechanisms where available.

Invent Group will not knowingly send unlawful electronic marketing communications.

9. Data Storage and Security

Invent Group takes reasonable technical and organisational measures to protect personal data.

Measures may include:

  • encrypted connections and secure transmission protocols;
  • encryption at rest where appropriate;
  • restricted system access;
  • authentication and access controls;
  • backups and disaster recovery measures;
  • monitoring and security management procedures.

Data relating to Invent Group operations and website activity is hosted within the United Kingdom.

10. Data Retention

Invent Group retains enquiry and communication data for approximately 12 to 24 months unless:

  • a business relationship develops;
  • longer retention is legally required;
  • retention is necessary for legitimate business purposes.

Data may be securely deleted or anonymised when no longer required.

11. International Transfers

Invent Group does not intentionally transfer website enquiry data outside the United Kingdom.

However, certain third-party service providers may process limited information using infrastructure outside the UK where appropriate safeguards are in place.

Where international transfers occur, Invent Group will take reasonable steps to ensure appropriate protections exist.

12. Third-Party AI and Infrastructure Providers

Invent Group may use third-party AI, cloud and infrastructure providers in connection with:

  • internal research;
  • operational tooling;
  • product development;
  • analytics;
  • infrastructure management;
  • platform development.

Such providers may include cloud infrastructure and AI service vendors.

Separate products and platforms operated by Invent Group or affiliated entities may maintain their own independent AI processing policies.

13. Data Controller Status

For purposes relating to:

  • website enquiries;
  • communications;
  • newsletters;
  • business development;
  • marketing;
  • relationship management;

Invent Group acts as a Data Controller.

Invent Group generally does not act as a processor for operational client platform data under this website policy. Product-specific platforms and services operate under their own contractual and legal frameworks.

14. Your Rights

Subject to applicable law, individuals may have rights including:

  • the right to access personal data;
  • the right to request correction of inaccurate information;
  • the right to request deletion;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to withdraw consent;
  • the right to complain to the Information Commissioner’s Office (ICO).

Requests may be made by contacting enquiries@inventgroup.co.uk.

Invent Group will normally respond within 30 days where applicable.

15. Third-Party Websites

The Invent Group website may contain links to third-party websites or services.

Invent Group is not responsible for the privacy practices or content of external websites.

16. Changes to this Policy

Invent Group reserves the right to update this Privacy Policy at any time.

Updated versions will be published on the website together with revised effective dates.